What is the first thing that I should do, when starting to use Tracker Active?
Before attempting to add your device to WeHunt, make sure you have a valid subscription for the device; otherwise, the device will not appear on the map. A new device's purchase prise includes 1 month usage time for the device, but once that 1 month usage time has ended, the device needs a paid subscription in order to continue using it.
How do I make sure the Tracker Active device is ready for use?
- Connect the charger to the GPS device and wait until it is fully charged.
- Press the power button on the side of the device to turn it on.
- Take the device outside at least 25 meters away from buildings.
How can I start using Tracker Active device?
- Download and install the WeHunt app from your phone's app store (minimum requirements are Android 7.0 or Apple iOS 13).
- Log in with your credentials or register an account in the app.
- Open the main menu on the left side of the WeHunt app.
- Select "My devices" and then choose "Add device."
- Choose to scan the QR code or IMEI barcode, or manually enter the IMEI number.
- You will now see the device model, IMEI number. Select "Next."
How can I see Tracker Active device and its location on map?
- To view the device on the map, you must select a dog (a dog profile) for the device. Choose an existing dog profile or select "Add dog" to create a new dog profile. A dog profile can be created and added to the device later on or if You've already made a dog profile, then You can select it for the device when You're adding the device to the WeHunt app.
- Once You have selected a dog profile to the device in WeHunt App, click "Done," and your device will appear on the map when it sends its first location update.