I have a problem with an order made in the Tracker webshop – who do I contact?

Who should I contact about an order placed in the Tracker webshop?

If you have a problem with an order placed in the Tracker webshop, please contact our customer support.

 

Our customer support team can help with questions about order status, delivery, returns, refunds, and payments.

 

You can also reach us by phone

+358 8 521 9000

Mon–Fri 12–14 (Helsinki time)

We can help with webshop orders, deliveries, returns, and payments over the phone. We also assist with questions about the WeHunt app and Tracker devices.

Please note that we do not offer general technical support for your phone or computer.

Phone support is available in Finnish and English only.