This page shows the estimated service turnaround time in business days, updated weekly. Applies only to the Kempele service point.
For devices received for service in week 11 / 2026, the turnaround time is approximately 5 business days.
Turnaround time refers to the period from when a device is received by our service center until it is dispatched for transport back to the customer or reseller.
You can place a service order using the Tracker factory form here.