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<div class="control-group ticket_section">
                         <label class=" required control-label cf_topic186486_2579650-label " for="helpdesk_ticket_cf_topic186486_2579650">Select topic</label>
            <div class="controls nested_field  ">
              <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_topic186486_2579650_151001514960" name="helpdesk_ticket[custom_field][cf_topic186486_2579650]"><option value="">...</option>
<option value="Device">Device</option>
<option value="Device accessory">Device accessory</option>
<option value="WeHunt app">WeHunt app</option>
<option value="WeHunt webapp">WeHunt webapp</option>
<option value="Other product">Other product</option></select><div class="level_2"><label class="required">Select model/service</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_select_modelservice391473_2579650_151001514960" name="helpdesk_ticket[custom_field][cf_select_modelservice391473_2579650]"><option value="">...</option>
</select></div><script>
//<![CDATA[
jQuery('#helpdesk_ticket_custom_field_cf_topic186486_2579650_151001514960').nested_select_tag({"data_tree":[["Device","Device",[["Tracker Luna","Tracker Luna",[]],["Tracker Artemis","Tracker Artemis",[]],["Tracker Bark","Tracker Bark",[]],["Tracker Active","Tracker Active",[]],["Tracker G10i","Tracker G10i",[]],["Tracker Supra","Tracker Supra",[]],["Tracker R10 Hybrid series","Tracker R10 Hybrid series",[]],["Tracker R10 series","Tracker R10 series",[]],["Tracker Avius","Tracker Avius",[]],["WeHunt GPS","WeHunt GPS",[]],["WeHunt GPS II","WeHunt GPS II",[]],["WeHunt GPS Plus","WeHunt GPS Plus",[]],["Other model","Other model",[]]]],["Device accessory","Device accessory",[]],["WeHunt app","WeHunt app",[["WeHunt for Apple iOS","WeHunt for Apple iOS",[]],["WeHunt for Android","WeHunt for Android",[]]]],["WeHunt webapp","WeHunt webapp",[]],["Other product","Other product",[]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"151001514960","subcategory_id":"helpdesk_ticket_custom_field_cf_select_modelservice391473_2579650_151001514960"});
//]]>
</script>
            </div> 
                      </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_device_id_or_imei760196_2579650-label " for="helpdesk_ticket_cf_device_id_or_imei760196_2579650">Device ID or IMEI</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_device_id_or_imei760196_2579650]" id="helpdesk_ticket_custom_field_cf_device_id_or_imei760196_2579650" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label cf_app_phone_number872643_2579650-label " for="helpdesk_ticket_cf_app_phone_number872643_2579650">App phone number</label>
            <div class="controls   ">
              <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_app_phone_number872643_2579650]" id="helpdesk_ticket_custom_field_cf_app_phone_number872643_2579650" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label cf_email_used_in_the_app427964_2579650-label " for="helpdesk_ticket_cf_email_used_in_the_app427964_2579650">Email used in the app</label>
            <div class="controls   ">
              <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_email_used_in_the_app427964_2579650]" id="helpdesk_ticket_custom_field_cf_email_used_in_the_app427964_2579650" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_issue_date839503_2579650-label " for="helpdesk_ticket_cf_issue_date839503_2579650">Issue date</label>
            <div class="controls  support-date-field ">
              <input type="text" name="helpdesk_ticket[custom_field][cf_issue_date839503_2579650]" id="helpdesk_ticket_custom_field_cf_issue_date839503_2579650" class="  date section_field datepicker_popover" readonly="readonly" data-show-image="true" data-date-format="d M, yy" placeholder="" />
            </div> 
                  </div>

<div class="control-group ticket_section">
                     <label class=" required control-label cf_device_model_2579650-label " for="helpdesk_ticket_cf_device_model_2579650">Device model</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_device_model_2579650]" id="helpdesk_ticket_custom_field_cf_device_model_2579650"><option value="">...</option>
<option data-id="151001514987" value="Tracker Luna">Tracker Luna</option>
<option data-id="151001514988" value="Tracker Artemis">Tracker Artemis</option>
<option data-id="151001514989" value="Tracker Bark">Tracker Bark</option>
<option data-id="151001514990" value="Tracker Active">Tracker Active</option>
<option data-id="151001514991" value="Tracker G10i">Tracker G10i</option>
<option data-id="151001514992" value="Tracker Supra">Tracker Supra</option>
<option data-id="151001514993" value="Tracker R10 Hybrid series">Tracker R10 Hybrid series</option>
<option data-id="151001514994" value="Tracker R10 series">Tracker R10 series</option>
<option data-id="151001514995" value="Tracker Avius">Tracker Avius</option>
<option data-id="151001514984" value="WeHunt GPS">WeHunt GPS</option>
<option data-id="151001514985" value="WeHunt GPS II">WeHunt GPS II</option>
<option data-id="151001514986" value="WeHunt GPS Plus">WeHunt GPS Plus</option>
<option data-id="151001514996" value="Other model">Other model</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label cf_device_id_or_imei906500_2579650-label " for="helpdesk_ticket_cf_device_id_or_imei906500_2579650">Device ID or IMEI</label>
            <div class="controls   ">
              <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_device_id_or_imei906500_2579650]" id="helpdesk_ticket_custom_field_cf_device_id_or_imei906500_2579650" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_service_request_number490135_2579650-label " for="helpdesk_ticket_cf_service_request_number490135_2579650">Service request number (SRV)</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_service_request_number490135_2579650]" id="helpdesk_ticket_custom_field_cf_service_request_number490135_2579650" />
            </div> 
                  </div>

<div class="control-group ticket_section">
                         <label class=" required control-label cf_selected_product899684_2579650-label " for="helpdesk_ticket_cf_selected_product899684_2579650">Select product</label>
            <div class="controls nested_field  ">
              <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_selected_product899684_2579650_151001514962" name="helpdesk_ticket[custom_field][cf_selected_product899684_2579650]"><option value="">...</option>
<option value="WeHunt device">WeHunt device</option>
<option value="Tracker device">Tracker device</option>
<option value="Accessory">Accessory</option>
<option value="Subscription">Subscription</option></select><div class="level_2"><label class="required">Ordered from</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_ordered_from406229_2579650_151001514962" name="helpdesk_ticket[custom_field][cf_ordered_from406229_2579650]"><option value="">...</option>
</select></div><script>
//<![CDATA[
jQuery('#helpdesk_ticket_custom_field_cf_selected_product899684_2579650_151001514962').nested_select_tag({"data_tree":[["WeHunt device","WeHunt device",[["WeHunt webstore","WeHunt webstore",[]],["Reseller","Reseller",[]]]],["Tracker device","Tracker device",[["Tracker webstore","Tracker webstore",[]],["Reseller","Reseller",[]]]],["Accessory","Accessory",[["Wehunt webstore","Wehunt webstore",[]],["Tracker webstore","Tracker webstore",[]],["Reseller","Reseller",[]]]],["Subscription","Subscription",[["Wehunt webstore","Wehunt webstore",[]],["Tracker webstore","Tracker webstore",[]],["In-app","In-app",[]]]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"151001514962","subcategory_id":"helpdesk_ticket_custom_field_cf_ordered_from406229_2579650_151001514962"});
//]]>
</script>
            </div> 
                      </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_order_number502703_2579650-label " for="helpdesk_ticket_cf_order_number502703_2579650">Order number</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_order_number502703_2579650]" id="helpdesk_ticket_custom_field_cf_order_number502703_2579650" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label cf_app_phone_number544105_2579650-label " for="helpdesk_ticket_cf_app_phone_number544105_2579650">App phone number</label>
            <div class="controls   ">
              <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_app_phone_number544105_2579650]" id="helpdesk_ticket_custom_field_cf_app_phone_number544105_2579650" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label cf_email_used_when_ordering606753_2579650-label " for="helpdesk_ticket_cf_email_used_when_ordering606753_2579650">Email used when ordering</label>
            <div class="controls   ">
              <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_email_used_when_ordering606753_2579650]" id="helpdesk_ticket_custom_field_cf_email_used_when_ordering606753_2579650" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_order_date227706_2579650-label " for="helpdesk_ticket_cf_order_date227706_2579650">Order date</label>
            <div class="controls  support-date-field ">
              <input type="text" name="helpdesk_ticket[custom_field][cf_order_date227706_2579650]" id="helpdesk_ticket_custom_field_cf_order_date227706_2579650" class="  date section_field datepicker_popover" readonly="readonly" data-show-image="true" data-date-format="d M, yy" placeholder="" />
            </div> 
                  </div>

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