WeHunt currently known common issues

WeHunt currently known common issues

Listed below are the common defects and issues that generate a substantial number of inquiries. Our team is actively working on solutions for these problems. Please note that submitting support requests for these known issues will not expedite the resolution process, unless the details specify making a support request or outline corrective actions taken by our support team.

 

Submitting multiple support requests for the same matter will not accelerate the resolution process. In fact, it will impede our work by generating additional support requests that we must review. We appreciate your cooperation in this matter.


Please Note!

If you experience any problems with the app, we recommend that you uninstall the app and then re-download your WeHunt app to see if this leads to any improvements. If you are still experiencing problems, please submit a case to our support.

 

Issue

Status

Workaround/Fix

Additional information

iOS/ANDROID – Delays in synchronization of hunter and dog positions between Tracker and WeHunt app

Fixed, please download the latest version of the app.



ANDROID – Garmin device support not working for some users, even though correct subscription was purchased

Fixed in version 6.3.6