WeHunt currently known common issues
Listed below are the common defects and issues that generate a substantial number of inquiries. Our team is actively working on solutions for these problems. Please note that submitting support requests for these known issues will not expedite the resolution process, unless the details specify making a support request or outline corrective actions taken by our support team.
Submitting multiple support requests for the same matter will not accelerate the resolution process. In fact, it will impede our work by generating additional support requests that we must review. We appreciate your cooperation in this matter.
Please Note!
If you experience any problems with the app, we recommend that you uninstall the app and then re-download your WeHunt app to see if this leads to any improvements. If you are still experiencing problems, please submit a case to our support.
Issue | Status | Workaround/Fix | Additional information |
iOS/ANDROID – Delays in synchronization of hunter and dog positions between Tracker and WeHunt app | Issue fixed. | ||
ANDROID – Garmin device support not working for some users, even though correct subscription was purchased | Fixed in version 6.3.6 | ||
| iOS/ANDROID - We are currently experiencing an SSL error in the WeHunt app that is affecting several things, including connection codes, creating hunts, and the hunt table. Our developers are aware of the issue and are actively working to resolve it. | Issue fixed 25/2 2025 | - You can still create a hunt by clicking down the error message, but please note that you'll need to invite each participant individually since the join code function is not working at this time. | |
| iOS/ANDROID - We are currently experiencing issues with sending images from game cameras. | Issue fixed 14:01 11/4 2025 | ||
| iOS- We are currently experiencing an issue where we receive notifications from WeHunt about photos from the trail camera, but no images are actually delivered in the chat. | Issue fixed 07:00 13/5 2025 | ||
| ANDROID - We are currently experiencing issues in the WeHunt app. The following features are affected: - Dogs are not visible on the map - The calendar is not loading correctly or not displaying at all - It is not possible to end a hunt - The chat is not working – messages cannot be viewed or sent Our development team is aware of these issues and is actively working to resolve them. We apologize for any inconvenience this may cause and appreciate your patience in the meantime. | Ongoing issue 26/6 Waiting for new update 30/6 - New version is gonna be released to all users under the day.Update tomorrow to be sure you get the newest version. Issue fixed, version 6.6.42 | - It is not possible to end a hunt - You have the possibility to end the hunt in the left menu under "Hunts" | |
| iOS - We are currently experiencing issues with end a hunt in WeHunt. | 27/6 - Issue fixed, version 6.7.6 |