WeHunt GPS II needs two things in order to work correctly: Contact with GPS satellites and a connection to the GSM network. The unit is designed for use in woodland and fields and should be fastened in place so that it has an unobstructed view of the sky. It will struggle to get a GPS signal indoors and around tall buildings, for example. It cannot send its locations to the app if the GSM coverage is not good enough.
We recommend that the unit is always set to hunt mode whenever it is in use - WeHunt GPS has a built-in motion sensor and switches to hibernation mode to save battery power whenever it is not moving. To activate the unit, simply shake it a little.
When the unit is in hunt mode, you will automatically receive a push notification telling you if the unit has a weak GPS or GSM signal, or its battery level is beginning to get low.
WeHunt GPS II transmits GPRS/GSM (2G), not 3G or 4G. Strong 3G or 4G signal on your mobile phone is no guarantee of good GSM coverage. WeHunt GPS II is fitted with a SIM card that chooses the GSM network with the best signal strength in the area, irrespective of the operator.
You can see what GPS and GSM coverage your WeHunt GPS has had over the past 72 hours at app.wehuntapp.com under GPS in the left-hand menu.
If any problems still occurs then please contact our customer support by submitting a ticket here.