If you cannot log in, first make sure your login details are entered correctly.
Follow the instructions below to check your login details:
- Make sure your email address is spelled correctly
- Make sure your password is entered correctly
- Make sure there are no spaces in the email address or password
If you are sure that the correct email address and password have been entered, or if you have forgotten your password, please contact support.
If you use Google or Apple login and have forgotten your password, you need to contact Google or Apple directly to reset your password.