Last updated: 10 August 2026 | Applies to: WeHunt, version 8.9.2 and later
A list of currently known issues in WeHunt. Not every issue below affects every user. Many apply only in specific situations, and some can be linked to another cause, such as a duplicate account created during the migration. Please make sure you are on the latest app version and the latest version of your phone's operating system before troubleshooting.
Fixed in version 8.9.2
Number of fixes, stability and performance improvements under the hood.
Fixed in version 8.9.1
| Issue | Status |
|---|---|
| Issue using Garmin devices with Garmin watch (especially Fenix 7) | Fixed in 8.9.1 |
| App crashes on certain phone models (partial fix as the issue is caused by the phones graphics engine, crashes may still occur and to avoid this turn off area boundries and wind direction. A permanent fix needs to be done by the phone manufacturer). Models affected: CAT S75 Cubot KingKong 11 Cubot X100 Doogee Blade GT Pro Doogee Blade GT Play FCNT Raku-Raku Smartphone FCNT arrows We2 Honor 400 Lite Honor X60 Honor X70i Honor X9c Smart Infinix Hot 60 5G Infinix Note 40 5G / 40 Lava Blaze AMOLED 2 Lava Blaze Duo 3 5G Lava Blaze Duo 5G Lava Bold 2 5G Lava Storm Play 5G Motorola Defy 2 Motorola Moto G Power 5G Motorola Moto G Power 5G (2023) Motorola Moto G54 5G Motorola Moto G54 Power Motorola Moto G55 5G Motorola Moto G56 Motorola Moto G64 5G Motorola Moto G64y 5G Motorola Moto G66j 5G / G66y 5G Motorola Moto G73 5G Oukitel WP55 / Pro / Ultra, WP60, WP61 / Plus / Ultra, WP62, WP300 Poco M7 Pro 5G Pro 5G / 40 Pro+ 5G Redmi Note 14 5G Redmi Note 14 SE 5G RugOne Xever 7 / 7 Pro Tecno Camon 30 5G vivo Y77 5G vivo Y77t vivo Y78 (China) | Fixed in 8.9.1 |
| The "Dog" tab disappears from the menu and returns only after reinstalling. | Fixed in 8.9.1 |
| The dog's track turns red for occasional single barks; default bark sensitivity is under review. | Fixed in 8.9.1 |
Fixed in version 8.9.0
Number of fixes, stability and performance improvements under the hood.
Fixed in version 8.8.0
Update to version 8.8.0 to get these fixes.
| Issue | Status |
|---|---|
| Own-trail arrows and lines on the map were drawn with different styling from other lines; they now match. | Fixed in 8.8.0 |
| The dog icon could lag about 20 seconds behind the track during the final part of long sessions. | Fixed in 8.8.0 |
| Lines, arrows, and trails hidden by turning off a map pin collection reappeared after an app restart. | Fixed in 8.8.0 |
| The dog info panel kept showing bark numbers in red after the track had returned to its normal color. | Fixed in 8.8.0 |
| Starting a hunt on a hunting ground with "Show on map" off hid that ground's pins and lines during the hunt. | Fixed in 8.8.0 |
| Opening a GPX file from the iPhone Files app with "Open in WeHunt" did not start the import guide. | Fixed in 8.8.0 |
Fixed in version 8.7.2
Update to version 8.7.2 to get these fixes.
| Issue | Status |
|---|---|
| In Dog Safety, the message field was hidden behind the on-screen keyboard while typing. | Fixed in 8.7.2 |
| A dog's track could stay red for a long stretch after the dog had stopped barking. | Fixed in 8.7.2 |
| Importing a GPX file exported from Tracker failed with a "no relevant files found" error. | Fixed in 8.7.2 |
| Your own dogs could be missing from the target list during a hunt until the app was restarted. | Fixed in 8.7.2 |
| On the Save trail screen, the time fields and the "Trail start" and "Trail end" buttons did not respond to taps. | Fixed in 8.7.2 |
| Garmin watch connection could fail during setup. | Fixed in 8.7.2 |
| In Dog Safety, a note with only a phone number and no message text was not saved. | Fixed in 8.7.2 |
| Your own trail could not be restored after using Reset. | Fixed in 8.7.2 |
| In Finnish, the hunt sign-up dialog layout could break, with the participation toggle and the title overflowing. | Fixed in 8.7.2 |
Fixed in version 8.7.1
Update to version 8.7.1 to get these fixes.
| Issue | Status |
|---|---|
| An onboarding panel or overlay could stay on screen and was hard to dismiss. A clear Skip button has been added. | Fixed in 8.7.1 |
| Garmin watch connection was unreliable, with dropouts and disconnects. | Fixed in 8.7.1 |
| Your own trail could appear as several lines spreading out from a single point. | Fixed in 8.7.1 |
| On iOS, sharing a location with "Send coordinates" or "Send navigation link" did nothing. | Fixed in 8.7.1 |
Fixed in version 8.6.0
The line rendering hotfix is delivered automatically to anyone already on 8.6.0.
| Issue | Status |
|---|---|
| Severe slowdowns and crashes for users with long lines drawn on the map. | Fixed (8.6.0 hotfix) |
| Map becomes unusable with a "Duplicate keys found" error when the same dog appears in both your own dogs and the team list. | Fixed in 8.6.0 |
| Crash on iOS when using two-finger tap to measure on the map. | Fixed in 8.6.0 |
| Subscription showing only free features after losing and regaining connection, until a manual re-login. | Fixed in 8.6.0 |
| Apple Sign-In not working on Android. | Fixed in 8.6.0 |
| Login screen layout problems. | Fixed in 8.6.0 |
| Login problems after update: email or password not recognized, password reset email not arriving, or sign-in failing without a message. | Fixed in 8.6.0 |
If you still see crashes, freezes, or login problems after updating to latest version, contact support with your device model and app version.
Account and access
| Issue | Status | What to do |
|---|---|---|
| Duplicate or incorrect account after migration: two separate accounts created, original data not visible, or wrong group membership and lost owner / admin rights. | Investigating | Contact support |
| App shown as "not available in your country," or stuck in a forced-update loop, blocking access to the account (Finland, Sweden, Norway). | Investigating | Contact support |
| User logged out and then back in to the app and subscriptions, devices, hunting groups etc. are gone. | Workaround available | The typical case is that user has logged in for example with Apple ID and decided to hide the email -> user logs out of the app and then back in for example with Google account and it creates a new account. Please logout from the app and log back in with the account you first used. If necessary contact support. |
Subscriptions
| Issue | Status | What to do |
|---|---|---|
| Paid Tracker subscription not recognized after migration: account shows as free, or remaining subscription time is missing. | Investigating | Contact support |
| User has remaining Tracker app and/or device sim subscription bought from Tracker webstore and wants to switch to GPS MAX. | Workaround available | Login to wehunt.app webstore and you should see a banner to switch to GPX MAX. Remaining subscription is credited as discount to the new purchase. |
| User has remaining Tracker app and/or device sim subscription bought from a reseller, Apple app store or Google play store and wants to switch to GPS MAX. | Workaround available | Contact support for instructions. |
| User can see other devices than their own in their app profile. These devices are not owned by them but the user is the viewer or administrator of the device. | Investigating |
Data migration
| Issue | Status | What to do |
|---|---|---|
| Hunting area maps, boundary lines, pass positions, waypoints and markers from Tracker did not transfer. | Investigating | Contact support |
| Tracker import fails or is incomplete: errors such as "phone number not found" or "something went wrong during import," or only part of the data transferring (for example collars but no dogs). | Investigating | Contact support |
| Old dog positions or imported tracks stay on the map, are not linked to an active dog or device, and cannot be removed in the app. | Fix in progress | Contact support |
Devices and collars
| Issue | Status | What to do |
|---|---|---|
| "Owner already exists" when adding a used or transferred device. | Investigating | Contact support |
| Shared device shows "No dog assigned," or the owner shown changes depending on which device you open first. | Fix in progress | — |
| Collar firmware update cannot be completed: update option missing, or the update stalls (Artemis, R10, G10i, Luna). | Investigating | Contact support |
| KoiraGPS (DoGPS) and R10 devices can only be added using the IMEI number, not the UC Device ID. | Workaround available | Add the device using the IMEI number. If the IMEI is missing, contact support. |
Tracking and map
| Issue | Status | What to do |
|---|---|---|
| Background tracking stops on Android when the screen turns off or a call comes in, leaving gaps in the position and track. | Investigating | — |
| Boxes and boundary markers on the map are unclear and cannot be hidden. | Planned improvement | — |
Teams and hunts
| Issue | Status | What to do |
|---|---|---|
| Team members cannot see each other on the map even though visibility settings are on. | Investigating | Contact support |
| Hunts or hunt invitations created by the team leader are not visible to some members. | Investigating | Re-create the hunt or share the invite code directly |
| A planned hunt cannot be cancelled or deleted. | Planned improvement | — |
Dog Safety and bark detection
No currently known issues.
Not yet available compared to Tracker
These features from the Tracker app are not yet in WeHunt. Some are planned.
- Screen rotation on tablets
- Map Planner web tool
- Exporting a track to a GPX file
Still need help? If your issue is not listed, or the steps above did not solve it, contact support and include your phone model, operating system version, app version, and a short description, with a screenshot or screen recording if possible.