If you've been using the Tracker app, this page explains what happens to your subscriptions and licenses when you get started in the new WeHunt app.
The short answer:
everything you've purchased for the Tracker app keeps working in WeHunt, and you don't have to do anything to get started.
The one thing to understand
To track your dog in WeHunt, two things need to be covered: the app (that is your phone) and each dog tracking device you own. There are two ways to cover them:
- Subscriptions renew automatically — you never lose coverage. The app is covered by a Tracker App subscription (equivalent to WeHunt Premium) or WeHunt Premium; each device is covered by a Tracker Device subscription.
- Licenses from Tracker were one-time purchases valid for 12 months — they expire and need to be replaced with a subscription when they run out.
WeHunt GPS Max is the alternative that makes things simpler: one subscription covering the app and all your devices together. Note that GPS Max replaces the combination above — see "What should I get?" below.
Find your situation
| You have… | What happens now | What you need to do |
|---|---|---|
| Tracker App subscription (autorenews) | Nothing happens — it's equivalent to WeHunt Premium. Same price, same renewal date, same features. You'll find it under "My Subscriptions" in the WeHunt app and on the WeHunt website. | Nothing. We recommend you to stay on your Tracker subscription. |
| Tracker Device subscription (autorenews) | Keeps running exactly as in the old Tracker app. | Nothing. If you own more than one device, you can switch to a cheaper WeHunt GPS Max — see "Switching to WeHunt GPS Max" below. If you only have 1 device, we recommend you to stay on that. |
| Tracker App license (one-time, expires) | Valid in WeHunt until its expiry date. | Before it expires, buy a WeHunt Premium subscription on WeHunt.app — it gives you the same features as before. |
| Tracker Device license (one-time, expires) | Valid in WeHunt until its expiry date. We'll remind you when it's getting close. | Before it expires, buy a Tracker Device subscription or a WeHunt GPS Max subscription on WeHunt.app. |
| Active or Bark device subscription | No longer sold, but yours continues as before — same price, same renewal. During the autumn we'll gradually move you to the regular (and cheaper) Tracker Device subscription. | Nothing — you'll be notified by email about the move. |
| Older WeHunt GPS subscription | Works as before. In the app it may be shown as WeHunt GPS Max 1 — just a new name for what you have. | Nothing. |
| Both a Tracker and an old WeHunt subscription | Both keep working — but you're most likely paying twice for the same thing. | Log in to your Account Dashboard on WeHunt.app and use the consolidation offer, or contact support. |
Not sure what you have?
Open "My Subscriptions" in the WeHunt app, or log in at wehunt.app — it shows exactly what's on your account, and any offers you're eligible for appear as a banner.
What should I get?
Find your devices below. One rule to remember: you cover your devices with one model at a time — either WeHunt GPS Max covers all of them, or each device has its own Tracker Device subscription or license alongside your app subscription (Tracker App subscription/license or WeHunt Premium). The two can never be mixed.
| Your devices | What to get | Good to know |
|---|---|---|
| Tracker, Ultracom or B-Bark with connectivity through us | Either WeHunt GPS Max (one subscription for the app and all your devices), or WeHunt Premium + one Tracker Device subscription per device. Your existing Tracker subscriptions and licenses count — they work the same. | With two or more devices, GPS Max is usually cheaper — see "Choosing" below. |
| Any device with its own third-party SIM card or Travel SIM | Just WeHunt Premium (or your Tracker App subscription/license if you already have that). The SIM card covers the device itself; Premium covers your app access. Any additional devices each need a Tracker Device subscription. | GPS Max isn't available while you have a SIM-card device with third-party SIM card. |
| An Active or Bark device (with an Active/Bark device subscription) | Nothing new — your Active/Bark device subscription keeps covering it, and moves to a cheaper Tracker Device subscription during the autumn. | If you also pay for a Tracker app subscription or WeHunt Premium, check your Account Dashboard on wehunt.app website for an offer to combine everything into GPS Max. |
| A Garmin or Lafayette device | Just WeHunt Premium (or your Tracker App subscription/license) — no device coverage needed from us. | Works alongside GPS Max too, and doesn't count toward your GPS Max level. Your device provider may require its own subscription for the device. |
Good to know:
- A subscription bought through the App Store or Google Play blocks you from buying subscriptions in our web shop — cancel the in-app subscription first (see below).
- Our web shop stops most combinations that don't work at checkout, but not every case is caught — if you're unsure, contact support before you buy.
The details
Some devices don't need a Tracker Device subscription or WeHunt GPS Max, because we don't provide the connectivity for them — the device's own SIM card covers the device, and WeHunt Premium (or your existing Tracker App subscription) covers your app access.
Older Tracker, Ultracom or B-Bark device with its own third-party SIM card. Just a WeHunt Premium subscription. These are our devices, but they run on a third-party SIM card that you top up yourself — the SIM card covers the device's connectivity, so as long as it has credit, the device works. Note that this cannot be combined with a GPS Max subscription (for any of your devices, until the SIM-card device is retired), and any additional devices should be covered by a Tracker Device subscription.
Travel SIM card. Just WeHunt Premium — your Travel SIM keeps working as before. A Travel SIM is a third-party SIM card, so the same rule applies: it can't be combined with GPS Max. One change to know about: from 7 August 2026, your Travel SIM card and its balance (saldo) are managed by TravelSim directly, and top-ups can no longer be bought from our webstore. Register your card at travelsim.com/add-sim-card using your SIM card's phone number (shown in the WeHunt app under your device). Questions about the card or balance go to TravelSim's support at gethelp@travelsim.com — our support team can't help with Travel SIM top-ups.
Garmin or Lafayette devices. Both work in WeHunt today with a WeHunt Premium subscription, and both can also be combined with GPS Max. Note that your device provider may require its own license or subscription for the device to send positions — that's handled with them, not with us.
Nothing happens to it. Your Tracker App subscription is equivalent to WeHunt Premium: your current price, your renewal date, and what you get in the app all stay the same. You'll see it under "My Subscriptions" in the WeHunt mobile app and on the WeHunt website (when logged in). You don't need to do anything, and you won't be charged differently.
Your license stays valid until its expiry date — nothing changes before then, and there's nothing to do now. It doesn't renew or convert automatically: when it's getting close to expiry, buy a WeHunt Premium subscription on WeHunt.app — it gives you the same features as before. Until then, go out and enjoy the hunting.
It continues as before — same price, same renewal, same way of working. You can still buy a Tracker Device subscription for a new device in our web shop. Note that Tracker Device subscriptions can not be combined with a GPS Max subscription — see "What should I get?" above. If you own and use more than one device, you can switch to a cheaper WeHunt GPS Max subscription — see "Switching to WeHunt GPS Max" below.
Your license stays valid until its expiry date, and your device keeps working until then — there's nothing to do now. We'll remind you when the date is getting close.
When it expires, buy a Tracker Device subscription (your device keeps working the same way, just on an auto-renewing basis) or a WeHunt GPS Max subscription (covers the app and your devices in one) on WeHunt.app. See "Choosing between WeHunt GPS Max and WeHunt Premium + Tracker Device subscription" below.
More than one Tracker Device license? Replace each one with an auto-renewing Tracker Device subscription as it expires (we no longer sell or accept Tracker Device licenses). If they expire on different dates, you'll have a mix of licenses and subscriptions for a while — that's completely fine. Price and functionality are the same for both. If you run more than one device, covering them all with a single WeHunt GPS Max may be cheaper.
App license and Device license expiring on different dates? That's fine — they run independently from each other.
We no longer sell Active and Bark device subscriptions. If you already have one, it continues as before — same price, same renewal, no change in what it does for you. During the autumn we will gradually move users from Active/Bark device subscriptions to the regular (and cheaper) Tracker Device subscription — you'll be notified by email about this change.
An Active/Bark device subscription works the same way as a Tracker Device subscription — it covers your device, and it can't be combined with GPS Max (see "What should I get?" above).
If you have an Active/Bark subscription together with a Tracker App subscription (or WeHunt Premium), you may be offered to combine everything into one WeHunt GPS Max subscription — check your Account Dashboard on wehunt.app (see "Switching to WeHunt GPS Max" below).
New Active or Bark devices bought today need to be covered by either WeHunt GPS Max or WeHunt Premium + Tracker Device subscription. The same applies if you cancel your Active/Bark subscription: once it expires, you pick one of those two options in our web shop — nothing happens automatically.
It continues to work exactly as before and gives you the same access as WeHunt GPS Max. In the app it may be shown as WeHunt GPS Max 1 — that's just the new name. If you have more than one WeHunt GPS subscription, contact support and they'll help you move to a single WeHunt GPS Max that covers all your devices.
If you have an active subscription in the old WeHunt app (WeHunt Standard, WeHunt Premium or WeHunt GPS Max) and an active Tracker App subscription at the same time, both keep working — nothing breaks if you do nothing. But you're most likely paying twice for the same thing.
Log in to your Account Dashboard on WeHunt.app: if you're eligible, a banner offers to consolidate your subscriptions into one. If you don't see it, or you're unsure which subscription to keep, contact support — you won't lose anything you've paid for.
Both are good options — they suit different situations. You cannot have both at the same time: either WeHunt GPS Max covers all your devices, or Tracker Device subscriptions cover all your devices (in combination with a Tracker App subscription or WeHunt Premium). See "What should I get?" above for which devices are compatible with which model.
WeHunt GPS Max: one subscription covers the app and your devices together, with a discount for each device from the second one — typically the better value with multiple devices. Single renewal date, single charge. Things to know: reducing your device count means downgrading your GPS Max level rather than cancelling a separate subscription — and adding a device means upgrading to the next level. If any of your devices runs on a third-party SIM card (including Travel SIM), GPS Max isn't available until that device is retired — once only device subscriptions remain, you can switch whenever you want. Garmin and Lafayette devices can be combined with GPS Max.
WeHunt Premium + Tracker Device subscription: each device has its own subscription, separate from WeHunt Premium. More flexible — cancel one device's coverage without touching the others, stagger renewal dates, or let someone else (an employer, a relative) pay for a device. One thing to know: no volume discount, so multiple devices mean multiple full-price subscriptions.
A simple way to think about it: with one device the options are close — pick what feels simpler. With two or more devices, WeHunt GPS Max is cheaper if you don't mind bundling; Premium + Device subscriptions give you flexibility if you want each device to stand on its own.
If you pay for an app subscription (Tracker App subscription or WeHunt Premium) and one or more Tracker Device subscriptions yourself, and bought your app subscription on our website, you can switch directly from your Account Dashboard on WeHunt.app. If you're eligible you'll see a banner showing your yearly saving — select See my offer.
The switch page lists each subscription being replaced and the value of the time you've paid for but not used — that value is deducted automatically from your first WeHunt GPS Max payment. Your old subscriptions are cancelled and replaced by one WeHunt GPS Max plan, billed yearly from the day you switch, and any remaining value on your old subscriptions is added as a discount on your next GPS Max renewal. Your devices keep working — no re-pairing needed. If you add or remove devices later, you upgrade or downgrade your WeHunt GPS Max level to match the number of devices you own (devices where you only have admin rights don't count — those are covered by the owner's subscription).
Should I switch? With two or more devices, WeHunt GPS Max costs less than your separate subscriptions combined — the banner shows your exact saving. With one device you won't save money, but you can still switch for simplicity. There's no requirement either way, and if you do nothing, everything continues as usual.
Don't see the offer? The most common reasons: your subscription was bought through the App Store or Google Play rather than our website; you don't have both an app subscription (Tracker App subscription or WeHunt Premium) and a Tracker Device subscription; someone else pays for one of your subscriptions; or you're part of a team subscription (the offer isn't available under team subscriptions for now). If you also have an old WeHunt app subscription, the consolidation offer comes first — the switch offer appears once you've accepted it. Contact support if you'd still like to switch.
Already bought WeHunt GPS Max with time left on old subscriptions? The remaining value of your old subscriptions is automatically added as a discount on your next payment — you won't lose anything you've already paid for.
Subscriptions bought through Apple or Google are managed there, not in our web shop. Three things to keep in mind:
- The WeHunt GPS Max switch offer only applies to subscriptions bought on our website, so you won't see it in your Account Dashboard.
- An active App Store or Google Play subscription also prevents you from buying a subscription in our web shop. If you want to switch, go to the mobile app and cancel your in-app Google or Apple subscription.
- We can't cancel an App/Play Store subscription on your behalf — cancel it yourself in the WeHunt app or your Apple/Google settings: cancel a subscription on Google Play, cancel a subscription from Apple. Support will make sure you don't lose anything you've paid for.
New to WeHunt? WeHunt GPS Max is the simplest option — one subscription covers the app and your devices together.
Already have WeHunt Premium or Tracker Device subscriptions? Keep them — your new device just needs its own Tracker Device subscription. If you'd rather move everything to WeHunt GPS Max, use the switch offer in your Account Dashboard so the time you've already paid for is credited (see "Switching to WeHunt GPS Max" above).
Dog tracking device owners buy subscriptions in our web shop at wehunt.app.
Still have questions? If you're thinking about changing or combining subscriptions, check your Account Dashboard first — any offers you're eligible for are shown as a banner when you log in. If you don't see one, or your situation isn't covered here, our support team is happy to help. Reach out before you buy, and we'll walk through it with you so you don't pay for overlapping time.