These instructions are for accounts that sign in with an e-mail address and a password. If you sign in with Google or Apple, your account has no separate WeHunt password — change it with Google or Apple instead.
First, check how you sign in
Open the app and go to the login screen. Above the buttons it tells you which method you used last, for example "Last time you used Google to log in". If it names Google or Apple, use that button to sign in.
In the WeHunt app
- Open the WeHunt app. If you are signed in, log out first.
- On the login screen, under Or continue with, tap Mail.
- Tap Forgot password?.
- Enter your e-mail address and tap Send e-mail.
- Open the message and follow the link to choose a new password. Use a password that meets the requirements shown on the page.
- Go back to the app and log in with your e-mail address and the new password.
In a browser
You can do the same from a computer or a phone browser, whichever app you use:
- Go to wehuntapp.com.
- Under Or continue with, click Mail.
- Click Forgot password?.
- Enter your e-mail address and click Send e-mail.
- Open the message and follow the link to choose a new password.
In WeHunt x Tracker you sign in with Google or Apple, so use the browser route above. Your e-mail address and password then work wherever e-mail sign-in is offered — WeHunt Web, the Burrel app and the WeHunt web shop — because they all use the same Natlink account.
No e-mail arrived?
- Check your spam folder.
- Make sure you used the address your account is registered with. You can find it on the Account page in the app's left-hand menu.
- If your account signs in with Google or Apple, no reset e-mail is sent, because the account has no password of its own. Use that button to sign in instead.
- If none of this helps, contact support and tell us which e-mail address you tried.